Join CareFirst and the CIO Executive Council for a Practitioner Exchange & Workshop

Date: October 10, 2019
Time: 8:30 A.M. - 12:15 P.M.
Location: CareFirst/FEP Operations Center
  1280 Maryland Avenue, SW, Suite 180
  Washington, D.C. 20024

IT leadership is tasked with supporting innovation and operational excellence simultaneously. This can create a bi-modal IT culture that struggles with the ‘Fast IT’ need-for-speed versus ‘Slow IT’ concerns for interoperability and security for the organization. Too often, this results in the accumulation of technical debt, with a negative impact on abilities to innovate, rising inconsistencies and skyrocketing operational costs.

Washington, DC-based CareFirst is presently navigating their own technical debt journey. At this event, CareFirst executives will share their initial efforts in a ‘playbook’ to address technical debt and exchange ideas with other practitioners on strategies to manage this critical issue. Concerns that will be addressed during this interactive discussion and workshop include:

  • What is the scope of technical debt?

  • What is the impact of technical debt on digital transformation initiatives and operations?

  • How does organizational and IT culture add to this issue?

  • How can organizations mitigate the risks, delays and unnecessary costs?

  • How can IT elevate the topic of technical debt from an IT-only issue to an overall business concern?

This highly focused, half-day event is for practitioners ranging from mid-sized to large enterprises in the DC area. Hear from CareFirst’s IT leadership, with presentations from IDC research executives Joseph Pucciarelli and Mike Rosen. Attendees are invited to engage in a candid discussion and share strategies and practical solutions for dealing with the rising issue of technical debt.


8:30 - 9:00 a.m. Registration and Breakfast
9:05 - 9:20 a.m. Welcome/Opening Remarks/Overview: Technical Debt in the Enterprise - What is it? Why is it a critical issue? - Tim Scannell, Director of Strategic Content, CEC 
9:20 - 10:45 a.m. Establishing a Business Mandate for Technical Debt Issues - Mike Rosen, Research VP, IDC
10:55 - 11:25 a.m. CareFirst's Technical Debt Journey - Robert Quarterman, VP of Technical Debt Management and Remediation, FEP Operations Center, CareFirst
11:25 - 11:50 a.m. The Technical Debt Issues - Opportunities & Next Steps - Joseph Pucciarelli, VP & IT Executive, IDC 
11:50 - 12:15 p.m. Q&A, Discussion

Please contact your CRM today or Kathryn Marston at or 508.808.3080.


Qualification Criteria: 
Our audience consistently rates peer-to-peer networking opportunities as one of the top reasons they attend CIO Executive Council events. Due to the content being covered, we highly recommend only directors of IT and above attend this event. Additional criteria for qualification are available upon request. 
*To ensure that appropriate meal options can be prepared for your specific allergy/dietary restriction, requests need to be received at least one week prior to the event.